manufacturer standards

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Golden and Silver Services

With 90% customer satisfaction, after sales services dept,
is a great honor for HivaSanat Company

Regular customers of the company are eligible for gold and silver services based on their previous purchases and it enables them to use following services for free. Moreover, regular customers can be considered for aforesaid services based on their contract.

  • Supervision of the unloading and storage of the equipment
  • Equipment troubleshooting no later than 24 hours in Tehran and 48 hours in other cities
  • All technical inspection and or repair and replacement of the non-guaranteed parts for free
  • Periodic inspection of equipment maintenance for free
  • Six-month maintenance of equipment for free
  • Training of technical personnel of the customer for free in SKM plant in Emirates with certificate

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